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Read more: Victims of romance fraud lost more than £102 million last year
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A lot of preparation for our festive season and the holiday itself involves going online – whether it’s for buying gifts or decorations, ordering festive food, exchanging online greetings or chatting with friends or family. But because we’re busy and maybe distracted, we’re sometimes less careful than usual, making us open to scams and other online harms … including those using AI to make them more realistic.
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From 4 December 2025, the existing Action Fraud support will be replaced by our new Report Fraud service.
All City of London Police digital channels will confirm this go live and we will pin the update to the top of all our account pages.
If you previously received alert messaging from Action Fraud this will change to advice on cyber crime and fraud from Report Fraud. Report Fraud is the new service that has now replaced Action Fraud.
You should report cyber crime and fraud here from now on - reportfraud.police.uk.
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Between April and September 2025, Action Fraud has received 2,790 crime reports relating to Winter Fuel Payment scams, with victims reporting losses totalling over £27,000.
Winter Fuel Payments are made automatically, you do not need to do anything. If you receive any text messages about Winter Fuel Payments, it’s a scam.
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Criminals are ‘washing’ dirty money in plain sight — could you spot the signs?
Read more: Criminals are ‘washing’ dirty money in plain sight
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Save an Adult’s Life- Learn CPR and lifesaving skills to save an adult’s life.
80% of out-of-hospital cardiac arrests happen at home. Would you know what to do if it happened in yours?
Early CPR can double the chance of survival. Having the skills and confidence to perform CPR in an emergency is
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If you think one of your online accounts has been hacked, you should report it as a crime to Action Fraud: https://orlo.uk/Tg24T
